This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.terrakcreativa.com (hereinafter referred to as the “Site”).

Terrak Creativa informs users of the Site about its policy regarding the processing and protection of user and customer data that may be collected during browsing or when contracting services. Compliance with the Personal Data Protection Act (Organic Law 15/1999 of December 13) and the European General Data Protection Regulation (GDPR), which came into force on May 24, 2016, is guaranteed. Use of this website implies acceptance of this privacy policy.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what web pages or search terms referred you to the Site, and information about how you interact with the Site.
We collect Device Information through the use of COOKIE technology.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you navigate the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."


HOW DO WE USE YOUR PERSONAL INFORMATION?
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this Order Information to: communicate with you;
Screen our orders for fraud or potential risks; and when, in accordance with the preferences you shared with us, we provide you with information or advertising related to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating reports and statistics on how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify technology on our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The site is not intended for persons under the age of 18.

CHANGES
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at terrakcreativa@gmail.com, by phone at +34679727336, or by mail using the information provided below:

C/ Don Juan Jose Fulladosa 22, Peñiscola, CS, 12598, Spain

For more information on related topics, the Spanish Data Protection Agency is the reference site on the Internet.